Stop losing qualified leads inside crowded inboxes. Track exact First Response Times (FRT), eliminate aging unanswered backlogs, automate SLA alerts, and power agent leaderboards in real time.
"Hi, I saw your high-ticket offer and want to book an inquiry call today!"
"Can you confirm our appointment time for tomorrow morning?"
"I am ready to upgrade our company account. Who can assist me right now?"
Everything You Need to Dominate Speed-to-Lead
Capture the exact second an inbound message arrives across SMS, WhatsApp, Live Chat, or Email, and measure exact team reply speeds.
Filter by aging buckets (> 1h, > 4h, > 24h) and unassigned tickets to triage overdue conversations before they churn.
Visual 7-day matrix identifying peak customer arrival hours and giving AI-driven staff scheduling recommendations.
Whether your prospects reach out via SMS, WhatsApp, Live Web Chat, Email, or Social DMs, track every interaction seamlessly.
One Complete Plan for Any Sub-Account
Full access to all multi-channel analytics, heatmaps, SLAs, and thread viewers.
Everything included. No tier limits, unlimited team agents.